I recently needed to purchase flowers and decided to order through ProFlowers. I know it’s best to support local flower shops but online ordering is so convenient with sites such as 1-800-Flowers and ProFlowers making it easier than ever. Although convenient, there are some major drawbacks – especially in this case. Oh, and I’m not sure what happened – I always check reviews on a place before ordering anything… but this time I completely forgot. If I had checked, maybe I would have been more aware of how things would be.
The website is set up very well. It’s easy to navigate and find everything you’re looking for.
Well, like I said – it’s remarkably convenient. The site is packed with a huge amount of assortments to choose from – for every occasion.
The prices are significantly lower than other places I’ve seen. Plus, they had some useful promo codes that helped the overall price. I used one code that gave me a free vase (a $7 value).
I was told, from the recipient, that the packaging was very nice – and I’ll be talking more about the packaging below.
What’s not so great
They shipped the flowers via UPS. I was unaware of how Proflowers would be delivering the flowers. If I had searched their site I would have found more on this in the about us section. I can’t say they do this for every order because I don’t know (but I’m guessing they do).
The only way I knew they were sending through UPS was because I received an email the night before the delivery. This same email showed me the shipping location which I was a bit shocked to find out it was 4 hours from the recipient. That being said, the flowers were stuck in a box all night – maybe longer depending on when it was boxed up. Oh, and to add to that – In my opinion, flowers delivered in a box by UPS seems really tacky.
The flowers looked a lot different from what I ordered. This is a side-by-side of what I ordered on the left and what was received on the right (taken right after received). The flowers looked terrible upon arrival… and actually, they will end up looking better a day or two later.
The last thing I want to mention here is that the price of shipping was almost as expensive as the flowers. A whopping $21, in all, to be shipped through UPS…
I’m completely responsible for using ProFlowers and should have known better. I won’t be using them again but who knows – it might not be like this for everyone. You are welcome to try it out yourself. On second thought, maybe you should read these other complaints before deciding.